Updates on new and changing regulations plus best practice in health, safety, quality and environment

Month long respiratory health initiative by HSE (Health and Safety Executive)

If you are running a construction site anywhere in the UK prepare for a possible visit from HSE in the next month focusing on construction dust.  We suggest you take a look again at any cutting of blocks, bricks, slabs or similar material to ensure you have the correct precautions in place.  Remember, water alone will NOT suppress RCS (Respirable Crystalline Silica). Those exposed to RCS, and those around them, will need adequate RPE (FFP3 minimum) in order for the risk to be controlled.

If you have questions please contact us for advice, if you are a Safety~net member then please call on our support which includes monitoring for all types of construction dust and fume including RCS and welding fume surveys.

Read on below for more details and to speak to Roger Hart directly please use the call me back option on this site.construction dust


Construction sites across Great Britain are to be targeted as part of a month-long respiratory health initiative by the Health and Safety Executive (HSE), it has been announced today.

Throughout June, inspections supported by HSE’s Dust Kills campaign will focus on respiratory risks and occupational lung disease related to construction dust.

Each year in the construction industry, there are thousands of preventable cases of ill health caused by lung disease due to past exposure to dust at work. These diseases often have a life-changing impact and can result in an early death.

Starting on Monday 6 June 2022, site inspections will have a specific focus on dust control, checking employers and workers know the risks, plan their work and are using the right controls.

HSE has partnered with construction and occupational health organisations to highlight the control measures required on site to prevent exposure to dust. The network of Dust Kills partners includes British Occupational Hygiene Society (BOHS), Construction Industry Advisory Committee (CONIAC) and Civil Engineering Contractors Association (CECA), Construction Leadership Council (CLC), Health in Construction Leadership Group (HCLG) and Construction Dust Partnership.

HSE’s chief inspector of construction, Sarah Jardine, said: “Occupational lung disease is preventable. It can have a devastating impact on both the individuals affected and their family. Every year, construction workers are dying from diseases caused or made worse by their work. We are urging employers and workers to take the necessary precautions today to protect their long-term lung health.”

As part of HSE’s longer term health and work strategy to improve health within the construction industry, inspectors will be checking the control measures in place to protect workers from inhaling construction dust including Respirable Crystalline Silica (RCS) and wood dust.

The primary aim of the inspection initiative is to ensure workers’ health is being protected. However, if safety risks or other areas of concern are identified, inspectors will take the necessary action to deal with them.

Sarah Jardine continued: “Through our inspection initiatives, inspectors can visit a range of construction sites to check the action businesses are taking to ensure their workers’ health is being protected. Through speaking to dutyholders we can make sure they have considered the job from start to finish and are effectively managing the risks.

“We want everyone, workers and their employers, to be aware of the risks associated with any task that produces dust and use effective control measures, such as water suppression, extraction and masks, to prevent exposure to dust to ensure they are protected from harm and ill health.”

The initiative will be supported by HSE’s Dust Kills campaign, aimed at influencing employer behaviour by encouraging builders to download free guidance and advice. There is also information to support workers, helping them to understand the risks and how to stay healthy.

For more information on the programme of inspections visit the Work Right campaign website https://workright.campaign.gov.uk/campaigns/construction-dust/

Follow the campaign on Twitter at @H_S_E, on Facebook @hsegovuk, or on LinkedIn.

To sign up for HSE’s construction e-bulletin go to: hse.gov.uk/construction/infonet.htm

Comments from supporters of the Dust Kills campaign

British Occupational Hygiene Society (BOHS)

Tina Conroy, Chartered Occupational Hygienist, Lead of BOHS’s Breathe Freely in Construction campaign said “Exposure to a range of hazardous dusts in the construction industry can be fatal, or at least life-changing, affecting not only those who develop diseases resulting from their work, but also their friends and family. Our aim is to ensure that every construction worker can return to their families reassured that they won’t develop life-changing, and often fatal, lung disease.

“This month, as the HSE’s inspectors visit businesses across the country, BOHS is urging employers and employees across the construction industry to become more aware about how dusts can harm the lungs of worker and how simple, low-cost control measures can be taken to control exposures to dust. Information outlining best practice in preventing occupational lung disease is available for free from the BOHS’s Breathe Freely website and the HSE’s Workright website.”

Peter Crosland, National Civil Engineering Director, CECA said “Construction workers still die every week from respiratory related illnesses brought on by their work and this is clearly not acceptable in the 21st century. The reasons behind these fatalities are, I believe, quite complex as no one intentionally sets out to cause harm to either themselves or others but nevertheless these illnesses are still occurring.

“Some of the possible reasons include lack of awareness of the legal duties of employers, lack of awareness of the damage dust can actually cause and lack of time on projects to plan work properly, and that’s both at the design stage and on site. Working together with HSE and other stakeholders, we hope to provide valuable advice to those that need it most.”

Dylan Roberts, Director Health, Safety & Wellbeing, Skanska UK and co-lead of the Construction Leadership Council’s Health, Safety & Wellbeing workstream said “Ensuring everyone goes home healthy everyday is a challenge but one which cannot be compromised. I believe that education is key to safeguarding health. Raising awareness and understanding that dust kills is fundamental to preventing harm.”

Mary Cameron, Construction Dust Partnership said “The construction dust partnership is an industry collaboration with an aim to raise awareness within the construction industry about lung diseases related to hazardous workplace dust and to promote good control practice to prevent these diseases. Construction Dust Partnership is a firm supporter of HSE’s Dust Kills campaign. We share strongly in the motives of this campaign which is to raise awareness amongst construction workers about the risks to their respiratory ill health from potential exposures to hazardous dusts.

“By working as a team, we bring a sense of unity to this. We stand together and fight together for the same purpose. And when the purpose is something as crucially important as protecting the health of construction workers, then we need to get involved. As health and safety professionals, occupational hygienist, managers who oversee the health and safety of their workers, we all have not just a need but a duty to join in on campaigns aimed to protect worker’s health.”

Posted by Roger Hart

Changes to PPE Regulations are on their way

Since 1992 we have been under the Personal Protective Equipment at Work Regulations, part of what was known as the ‘six pack’.  These regulations linked into our earlier legislation regarding protecting workers health, building on the general responsibilities which employers have for their employees under the Health and Safety at Work Act.  The impact for most clients is likely to be slight unless they consistently employ workers on short term basis or contract-in workers to cope with periods of higher demand and make it a condition of work that these staff supply their own Personal Protective Equipment.

Read on to find out how you might be affected.Personal-Protective-Equipment-PPE

Overview

Everyone who has worked in health and safety is familiar with the responsibility of the employer to provide anything which protects the health of the employee without charge, Personal Protective Equipment might include:

  • safety helmets
  • ear protection
  • high visibility clothing
  • safety footwear and safety harnesses
  • thermal, weather and waterproof clothing
  • respiratory protective equipment (RPE).

The PPE Regs have served us well but last year HSE launched a consultation on their update which can be viewed here: https://consultations.hse.gov.uk/hse/cd289-amends-ppe-work-regs-1992/  This consultation was launched in response to a case heard in the High Court brought by the Independent Works Union of Great Britain.  The Court ruled in 2020 that the government had long failed to properly incorporate certain relevant European Union directives into U.K. law. The amendments will cover England, Scotland and Wales.

The consultation proposes an extension of the requirement for the provision of protection without charge to what is known as limb (b) workers.  This might reasonably lead you to a good question – what exactly is a limb (b) worker?  We’ve defined this below:

Generally, limb (b) workers:

  • carry out casual or irregular work for one or a number of organisation(s);
  • receive holiday pay, but not other employment rights such as the minimum period of statutory notice, after one month of continuous service;
  • only carry out work if they choose to;
  • have a contract or other arrangement to do work or services personally for a reward (the contract doesn’t have to be written) and they only have a limited right to send someone else to do the work, for example, swapping shifts with someone on a pre-approved list (subcontract);
  • are not in business for themselves (they do not advertise services directly to customers who can then also book their services directly).

Here’s an example, taken from that same document which defines who a limb (b) worker might be:

Example  of a limb (b) worker

‘Penny’ works casual or irregular hours for ‘Acme Drivers’ as a private hire driver. When Acme Drivers contact Penny about a job, she can refuse to do it if she wants. Generally, she is the only person who can complete the work if she does decide to do it (i.e. she can’t get someone else to drive a customer for her and still get paid herself). The customers pay Acme Drivers, not Penny, for the service. Penny gets the minimum wage and holiday pay (but not other employment rights) from Acme Drivers. Based on this description, Penny is a limb (b) worker, as she is not working for herself (i.e. self-employed), but she is also not an Acme Drivers employee as the work is irregular and she can refuse to do it.

Posted by Roger Hart

Health and Safety Statistics: infographics issued by HSE

The Health and Safety Executive has recently issued an update on the accident and incident data they have gathered over the past 12 months.  I think all of us need something to look at which doesn’t have the word COVID throughout it so please take a look below for an insight into what else is going on (although you will find some data on that included if you keep scrolling).

Below are the key figures and it’s worth reminding ourselves that we continue to see large numbers of injuries from the older issues of slips, trips and falls, workplace transport safety and working at height. So please stay safe out there and have a happy and healthy 2022 from all of us at Outsource Safety.

Key figures for Great Britain (2020/21)

  • 1.7 million working people suffering from a work-related illness, of which
    • 822,000 workers suffering work-related stress, depression or anxiety
    • 470,000 workers suffering from a work-related musculoskeletal disorder
    • 93,000 workers suffering from COVID-19 which they believe may have been from exposure to coronavirus at work
  • 2,369 mesothelioma deaths due to past asbestos exposures (2019)
  • 142 workers killed at work
  • 441,000 working people sustained an injury at work according to the Labour Force Survey
  • 51,211 injuries to employees reported under RIDDOR

For more detail, you can visit the HSE statistics pages here: https://www.hse.gov.uk/statistics/index.htm or take a look at the infographics below

Posted by Roger Hart

COVID Test shortage: considerations for your business continuity

COVID Test ShortageAs we head towards autumn our schools have opened and the majority of staff have now returned to the office.  We feel we are making progress and the new normal is starting to become normal for many of us. As part of this new way of working we are all looking to manage and balance our risks and as part of that we rely on testing.  However, we are now facing a COVID test shortage and this could have quite an impact on how we can mitigate against COVID and ensure business continuity.

Some of us are facing even greater challenges being in or close to an area of lockdown.  This makes any COVID test shortage even more of a challenge when it comes to ensuring the safety of our staff in the workplace.

Considerations for ensuring business continuity

Of all of this will have an impact on how we can continue to do business.  Staff who share a household with another person who has a suspected infection will need to isolate, if they cannot determine the difference between suspected and actual infections then a much larger number of people will be excluded from the workplace.  Similarly, parents with children who have possible cases who are unable to get a test will need to work from home whilst their child is excluded from school.COVID testing capacity

Whilst we cannot provide a solution to the current crisis in terms of test availability we can take actions to help mitigate the risk within our own businesses by;

  1. Ensuring that we continue to maintain social distances of at least two meters – without this, you’ll be having to cope with multiple people absent from work rather than just those affected (or suspected);
  2. Putting in place a possible private test – if this person is going to have a large impact on productivity perhaps you can pay for a test in order to have certainty? (if you do select this route use a reputable supplier and ensure that the test bears a CE marking);
  3. Enforcing good social distancing and hygiene throughout the workplace and particularly in rest and meal areas – even more so as the weather cools and fewer people take their breaks outside;
  4. Keeping an eye on your staff and others through regular temperature checks on entry to the workplace.
  5. Remind all staff of the 3 key symptoms they should look out for,
    1. a fever
    2. a new continuous cough
    3. a loss of smell or taste
  6. Visit https://self-referral.test-for-coronavirus.service.gov.uk/antigen/name or call 119 as soon as you can to try and get a test.

What next?

As the chart on community testing capacity illustrates, we’re nearly at testing capacity.  Our investment in laboratories which can process these tests was rapid and capacity was adequate earlier in the summer.  However, demand has now outstripped supply and the many testing centres you can see whilst traveling the country can perform additional tests but cannot get them processed until greater bandwidth becomes available.  This is promised but is still some weeks away so we need to plan what we can do ourselves now.

Finally, don’t think that the UK is lagging badly behind our neighbours, we’re currently testing 2.8 people of 1,000.  That ahead of both France (2.1) and Germany (1.8).

Posted by Roger Hart

KN95 face masks, poor standards and forged paperwork

As clients return to their workplaces the issues of personal protection will arise and a significant number of clients will have instances where face coverings or true PPE will be required and we are now seeing large amounts of KN95 face masks.  Suppliers have been quick to spot this and many new entrants have come into the market supplying whatever they can find for sale leading to the supply of equipment which CANNOT be considered as suitable PPE.KN95 face masks

In more normal times you would rely on people you trust as suppliers and take your time to select equipment which you know will work as expected.  In the current climate this will not always be possible so please make sure you know what you’re buying and if it will truly protect your staff.

NOTE: the comments below are applicable to using these masks as a Filtering Face Piece (FFP) item of Personal Protective Equipment.  This is an instance where you expect the mask to protect the wearer from the environment (rather than protecting the environment from the wearer.  Use cases where this low qualify masks might be used could be as per basic face coverings.

KN95 face masks: a standard which you should not trust

What is KN95?  Its a standard commonly used by Chinese manufacturers and broadly similar to our own FFP2 type face masks.  In itself it’s not bad, it roughly follows the recognised American standard N95 which denotes masks which filter out 95% of airborne particulate of 0.3 microns and above.  Whilst COVID-19 has particle sizes smaller than the 0.3 microns of the standard a good quality mask from a know western manufacturer doesn’t simply stop at the 0.3-micron limit – it remains effective with tests of 3M masks showing them effective at particle sizes far smaller than the 0.14 to 0.06 microns which have been reported as typical for COVID-19.

However, we are talking about an N95 mask from a well-recognised manufacturer.  NOT a mask with KN95 which has been manufactured in a hurry to meet western demand by a company you don’t know.  Further, the KN95 Chinese standard is self-certified.  What does that mean?  Well, you just make them and tell everyone that you’ve done a good job… hardly a recipe for consistently high standards.  HSE has commented that the majority of paperwork accompanying these masks is either faked or fraudulent.  HSE have stopped over 25 million items of this type of mask entering the UK supply chain but more are being shipped each day.

HSE issue Safety Alert

For more detail on why you should avoid any mask marked as KN95 for when selecting PPE please read the HSE’s Safety Alert here; https://www.hse.gov.uk/safetybulletins/use-of-face-masks-designated-kn95.htm 

Incidentally, if you are asking staff to wear facemasks then please take a look at how you correctly fit them.  Take a look at HSE’s poster on wearing FFPs: https://www.hse.gov.uk/pubns/disposable-respirator.pdf

Posted by Roger Hart

Coronavirus: Return to Work Planning Risk Map

Most of us are planning and finessing our return to work risk assessments.  We’ve created a Return to Work Planning Risk Map for the use of our retained clients some weeks ago and now is the time to share that with the wider community with the aim of easing everyone’s journey back to work, just click the image below to download the PDF file.

You can download a copy by clicking on the image below and also find a link within it to our return to work documents if you’re not a retained client these can be purchased for a one-off fee of £99.00.  If you are a retained client then please contact us today if you need any of these resources;

  • A COVID-19 Document Pack is available to all Safety~net retained clients on request.  You can also purchase them by clicking the Buy Now button below completing your payment details through our partner, Simple Goods.  This will immediately email you a link to download all of the documents below.

    Buy Now

    • Daily Operations Checklist Word and PDF versions;
    • COVID Workplace Signage Pack x 9 covering reception, office, welfare, stores and other areas PDF version;
    • COVID Return to Work Questionnaire Word version;
    • COVID Return to Work Induction PowerPoint, 22 slides covering all aspects of a safe return to induct your staff;
    • Attendance Record and Question Sheet to follow the presentation;
    • PHE COVID Workplace Signs x 3 PDF;
    • COVID Site Visits Risk Assessment Word version;
    • ToolBox Talks: 2 versions one for onsite staff and one for offsite staff;
    • Flowcharts: 3 documents covering flowcharts for offsite visits, first aid provisions and precautions and identifying vulnerable workers

COVID Return to work planner

Posted by Roger Hart

Coronavirus and HVAC, how your HVAC System can help

Coronavirus and HVACAs we get closer to larger and more complex buildings and even shared office space coming back into use we need to think more widely on the issues of risk management.  You should now review Coronavirus and HVAC. The Building Services Engineering Association have recently introduced new guidance which has been built with the help of REHVA – the Federation of European Heating, Ventilation and Air Conditioning Associations with additional content from CIBSE – the Chartered Institution of Building Services Engineers and BESA – the Building Engineering Services Association.

Changes to building services to support COVID risk management

One of the key elements of advice for Coronavirus and HVAC concerns recirculation of air.  Under normal circumstances, some workplaces may see just 20% fresh air in normal operation in cold temperatures.  Whilst the environment would normally dictate that this is good practice to conserve energy usage and lower carbon emissions our new normal will change this.  If you are running recirculating air the new advice is to run at 100% fresh air and no recirculation as to recirculate air would introduce the potential for increased viral load.

Another change is to ensure that systems are running before and after occupation to further increase air changeover, 2 hours before and 2 hours after occupation where practicable. Outside of this systems may be kept running at a reduced speed to continually change over the air within buildings – this would include overnight and at weekends.  Some larger clients may have automated systems with a sensing CO2 set point.  If this is set to 400ppm (closer to a typical value for outside air) then this will ensure that fresh air is introduced and recirculation is minimised.

We are aware that not all of our clients are major employers which operate such complex systems.  In these cases the simple act of opening windows and reminding users that typical wall and ceiling mount A/C systems simply recirculate air is best practice.  this may increase thermal discomfort but most staff will appreciate the method behind this when told. Similarly, those in production environments may also see a benefit in increased air throughput from leaving external doors open but this does need to be risk assessed on a site by site basis.

For toilet facilities, you may wish to close external windows but keep extraction running continuously to create a negative air pressure for comfort and safety.  It is wise to flush toilets with the lids closed to reduce airborne particles.

Maintenance works for HVAC systems: Coronavirus and HVAC

You should also be aware of the potential for increased risk when inspecting, duct cleaning, replacing filters and so on.  In the current situation, these filters should be treated as contaminated and staff protected accordingly and good hygiene practised.  All filters should be double bagged before disposal.

Good practice for those with fan coil heater exchangers would be to run these in full heating mode once per day ensuring that the fan coil reaches 60oC for at least one hour to deactivate any virus accumulation.

We would caution that we are not HVAC Engineers but the above guidance and the information available at this link is a good starting point for clients.  We would suggest using the above information to request further detail from your contractors or FM partners to ensure you are doing all you can to help control COVID exposure.

We hope that this information helps you.  If you have any questions relating to Coronavirus please contact your retained safety consultant if you are a member of our Safety~net competent person service. We have a number of documents available for retained clients including model risk assessments, flow charts on isolation, administering first aid and home working, toolbox talks for office-based and field-based staff and similar documents which are being developed each day.  We’re still open, our phone lines are live and we’re ready to help when needed.

Resources;

Posted by Roger Hart

Hand sanitising and surface sanitising, choices and options

We’re beginning the process of returning to work.  As we do so we have choices to make and Hand sanitising and surface sanitisingwe also face shortages of supplies including those of what to supply and use for hand sanitising and surface sanitising.  We know that the message until now has been based on hand washing and now is a good time to briefly clarify what good looks like.

Last week we issued detailed guidance in the form of a risk management map for returning to work complete with induction presentation in PowerPoint, signage, checklists and other supporting documents to all those clients on retained support under our Safety~net competent person service.  If you are a retained client and haven’t got a copy yet please contact us.

Hand sanitising and surface sanitising, choices and options

Handwashing with soap and water remains the method of choice but not all workplaces and work types enable this.  Those working off site or in construction will sometimes find it difficult to wash hands with soap and water.  Use the table below to help you make an informed choice on how to help protect your staff.

Type:Alcohol based hand sanitisers (gel type)Alcohol based surface sanitisersNon alcohol based sanitisersSoap and water
Formulation notes:Must be at least 60% alcohol and preferably 70%, known to be effective if formulation correctMust be at least 60% alcohol and preferably 70%, can be 80%, known to be effective if formulation correctUses quarternary ammonium compounds (usually benzalkonium chloride) instead of alcoholThe best choice for fixed workplaces, use whenever practicable,easily available, low cost, known to be effective
Best for:Higher (£50-65 for 5 litres)Medium (£30-45 for 5 litres)Very lowGeneral use when based on a fixed site
Limitations:Prolonged use on skin likely to cause dermatitis, use soap and water whenever practicable, carry moisturiserProlonged use on skin likely to cause dermatitis, use on surfaces onlyNot as effective against some bacteria and viruses, use with cautionNeed access to a sink and hand drying
Cost:Higher (£50-65 for 5 litres)Medium (£30-45 for 5 litres)Low (£20-£30 for 5 litres)Very low
Use when:Use when soap and water washing is not practicableUse for high contact surfacesA potential alternative for regular use on more sensitive individuals but not as effective - caution!The best solution if a fixed workplace subject to wash time of 20 seconds and good hand drying

We hope that this information helps you.  If you have any questions relating to Coronavirus please contact your retained safety consultant if you are a member of our Safety~net competent person service. We have a number of documents available for retained clients including model risk assessments, flow charts on isolation, administering first aid and home working, toolbox talks for office-based and field-based staff and similar documents which are being developed each day.  We’re still open, our phone lines are live and we’re ready to help when needed.

Resources;

Posted by Roger Hart

Exit plan for coronavirus, our observations

With the announcement. from Boris yesterday we have new information and are now awaiting the accompanying guidance on the Exit plan for coronavirus.  Some have commented that the statements made raise as many questions as they answer and this is perhaps inevitable at this stage and given the unknowns surrounding the virus.  Last week we issued detailed guidance in the form of a risk management map for returning to work complete with induction presentation in PowerPoint, signage, checklists and other supporting documents to all those clients on retained support under our Safety~net competent person service.  If you are a retained client and haven’t got a copy yet please contact us.Exit plan for coronavirus

Now that we have the five alert levels it’s time to review what was issued and the impact on our previous guidance.  In essence, the advice stays the same with an assessment of risk and the maintenance of 2-metre social distancing. The 5 levels are summarised below;

  1. Level 5 – Critical Tight lockdown, Disease spreading rapidly. NHS overwhelmed
  2. Level 4 – Severe (current level), Partial lockdown, Community transmission. NHS stretched but coping
  3. Level 3 – Substantial Disease in general circulation NHS operating at extra capacity. Restrictions remain on the public sector, business and everyday life
  4. Level 2 – Moderate Low transmission NHS operating normally. Schools and business open subject to some special measures
  5. Level 1 – Low Disease no longer present in the UK. No behavioural restrictions. Public and private sectors operate normally

In quick summary this is how we see our clients responding to the 5 levels in their exit plan for coronavirus;

  1. Level 5 – Critical Essential works in support of the crisis to be undertaken if required and subject to risk assessment.  For example, construction works to build a hospital or other essential facilities subject to strict controls
  2. Level 4 – Severe (current level), Construction and manufacturing return to work subject to detailed planning and risk assessment. 2-metre rule maintained at all times, PPE reviewed and specified where required (for example social distancing cannot be maintained). travel on public transport avoided where possible, staggered arrival times, those who can continue to work from home. Contractors only onsite for essential maintenance. Work at other sites avoided where practicable.
  3. Level 3 – Substantial Easing of the above to allow greater production. Disinfection of workplace reviewed, some workers return to the workplace from homeworking. Contractors completing maintenance work subject to controls.  Work at other sites completed subject to risk assessment.
  4. Level 2 – Moderate further easing of the above and perhaps reduced social distancing subject to new guidance and scientific information.
  5. Level 1 – Low A return to a life similar to that before lockdown?

The truth is that we are likely to remain at Level 4 for some weeks and a drop to Level 3 may well be difficult to achieve and also hard to maintain. We are a global economy and with the reproduction rate of the virus being 2.0-2.5 a return to outbreaks of COVID remains a likelihood until we can make a vaccine effective against the disease.

The future challenge which now faces us is to remain vigilant and contain the disease so that its R rate stays below 1.  If we can do that the number of current infections, and with that, the number of potential infections will continue to drop.  Without effective controls in place we face a continuing problem of outbreaks and the real risk of a return to the Level 5 Critical status.

For an illustration worth sharing with your workforce see the image below reproduced from the original article here:

Scenario5 Day Period30 Day Period
No social distancing practiced1 person infects 2.5* others406 people infected as a result
50% reduction in social exposure1 person infects 1.25* others15 people infected as a result
75% reduction in social exposure1 person infects 0.625* others2.5 people infected as a result

Exit plan for coronavirus

We hope that this information helps you.  If you have any questions relating to Coronavirus please contact your retained safety consultant if you are a member of our Safety~net competent person service. We have a number of documents available for retained clients including model risk assessments, flow charts on isolation, administering first aid and home working, toolbox talks for office-based and field-based staff and similar documents which are being developed each day.  We’re still open, our phone lines are live and we’re ready to help when needed.

Resources;

Posted by Roger Hart