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The compensation (no win no fee) cases still keep coming… but why?

OS Logo EmailBack in 2013 we wrote a post informing you of the changes which were made on strict liability which links directly to no win no fee liability; read our original post here

A number of changes were put together which aimed to cap the costs charged by solicitors and to remove the incentive to make speculative claims against businesses.  These changes included making  insurance costs against losing the case non recoverable by solicitors and any premiums payable by the claimant only, later that year were also saw the removal of strict liability in health and safety cases.

However, this has only had limited success and the claims adds and ambulance chasers are still out there and earning a very healthy living.

What can you do to protect your business from No Win No Fee

Great question!  A few simple measures will help introduce some protection and don’t forget that insurers are now much less likely to concede a claim than they were a few years ago.  In fact, we know of insurers employing the services of specialists claims investigation teams of claims of under £10,000 – something which was unheard of a year or two ago.

Here’s a list of simple things you can do now with no real cost impact to give you protection in the event of one of these claims hitting your business;

  1. Consider CCTV; having evidence of what happened is liability gold dust and could see the case dismissed entirely, if you’re considering the cost benefit make sure you consider this benefit when talking to installers;
  2. Get savvy on accident recording and investigation; perhaps the biggest single change to to take photo (as many as you can) and gather signed witness statements from everyone on the day the accident happens and as close to the time of the event as is humanly possible;
  3. Look at your current arrangements for health surveillance – we can help you with this, issues such as occupational deafness are the new whiplash for the ambulance chasers (see our 2014 post warning you of this here);
  4. If you receive a claims letter don’t respond to it!  Contact your insurer and put it into their hands, no matter what the content, leave it to their legal team to handle in the best way possible to protect you;
  5. If you think you may have a claim against you from an employee contact your insurer, they may be able to deal directly with a claimant and save you thousands if you have had a genuine accident and one of your staff is injured.

We hope you’ve found the above useful, as always, if you have questions please do call your retained consultant or if you’re not yet a client please get in touch with us directly using the links below.

Contact us on 01453 800 100 if you need expert help with health and safety for a fixed cost or request a call back.

Posted by Roger Hart

HSE enforcement under review, could HSE cover offices, shops and small business?

HSEIn a move which we suspected might come to pass some years ago it has been announced that health and safety enforcement may change for smaller businesses.

During July 2016 the HSE ran a consultation on health and safety enforcement allocation.  Chiefly, it looked at the role of the local authorities.  A range of options were considered, ranging from completely absorbing the LAs’ regulatory powers for health and safety, to allocating them greater duties.

This is something which we discussed on our Breakfast Club sessions for clients and on this blog some years ago.  We believe that this is likely to come to pass and the reason will be to bring the lucrative Fee for Intervention (FFI) scheme into play for smaller businesses.

Passing the enforcement role to HSE from overworked EHO’s achieves three goals of the government as we see it;

  1. It eases the burden on councils at a time when their budgets are under stress from central government funding;
  2. It enables the introduction of Fee for Intervention (fee based enforcement) for the remainder of UK workplaces enabling it to reach smaller businesses and drive in additional revenue;
  3. The current situation for sectors such as the motor trade / motor vehicle repair are split untidily between HSE and the LA’s, this change would enable a simpler co-ordinated approach to this type of business which currently falls between HSE and FFI fines and the LA EHO’s and no FFI.

Likely timescales

So, when is this likely to happen?  Well, nothing in government moves quickly and so we won’t see any update on the consultation until 2017 with any changes happening in late 2017.  However, we do think a change is on the way and HSE are recruiting, watch this space…

Contact us on 01453 800 100 if you need expert help with health and safety for a fixed cost or request a call back.

Posted by Roger Hart

Free Event on Working at Height, Barnstaple 20 Oct. 2016 WWT and HSE

Don’t miss this opportunity to hear from experts on exactly how to HSEkeep you staff safe when working at height. To secure a place(s) please complete the registration page at: Book your free place now!

The construction industry has taken huge strides forward in tackling risk and reducing injury rateOS Logo Emails over recent years but still has a significant opportunity to make our high-hazard industry safer still and to drive down the alarming rates of accident and ill health linked to construction work in particular to refurbishment projects.

Event Programme
08:30 – 09:00 REGISTRATION TEA/COFFEE
09:00 – 09:15 Welcome and introduction
09:15 – 12:30 The programme will consist of talks and demonstrations on:

  1. Asbestos Awareness
  2. Working at Height
  3. Scaffolding
  4. Dust and Face Fit Testing
  5. Manual Handing

Mid-morning Break will include Tea/Coffee with Breakfast Roll. You will be asked to complete a feedback form in return for an  attendance certificate.

The event will consist of talks and demonstrations with the opportunity to ask questions from those within the industry as well as an HSE inspector.

Whether you are a self-employed jobbing builder or run a small building company this free event is a must. Places at this event are limited and it is likely to be highly popular – BOOK NOW!

Petroc College of Further Education,
Old Sticklepath Hill,
Barnstaple,
EX31 2BQ

Parking facilities are available on site. The college currently  operate a pay and display system on the premises at a cost of £1.00 per day, per vehicle.

Contact us on 01453 800 100 if you need expert help with health and safety for a fixed cost or use our contact us page.

Posted by Roger Hart

How did that accident happen? Motion induced blindness

So, here you are.  Steadily driving your way home along a motorway, mile after mile and junction after junction, perhaps in kind of semi aware state casually glancing at the sat nav, speedo or rear view mirror.  Every now and then you find yourself simply gazing at the view ahead and seconds turn into minutes and then half an hour passes without you realising it.

Motion induced blindnessmotion induced blindness

It should do because almost everyone that I’ve spoken to has experienced it, particularly on long and familiar journeys with a steady pace and light traffic, the M5 heading past Bristol and into the Southwest is a good example on a weekday afternoon, clear of bank holiday traffic.

The truth is this drifting state is dangerous and its not just when you’re on a motorway.

We often wonder when we come to look at an accident just how it happened.  We are given the gift of 20/20 hindsight of course and its always hard to put yourself in that persons position to the extent that you can truly appreciate the thought processes they went through.  You are there to try and identify the root causes – that’s why its worth knowing about motion induced blindness as a principle and also raising it with your staff as an issue before these accidents have a chance to occur.

Visual and optical phenomena and safety

So, how do we get this message out there to vehicle fleet drivers, fork lift truck operators, motorcyclists and a whole other raft of people who might benefit?  As usual, by training and education – and a very neat graphic courtesy of the internet.

Stare at the central yellow dot and keep looking, do the other three dots then start to disappear?  That’s motion induced blindness.

Now imagine yourself at a busy crossroads waiting to pull out with pedestrians and other waiting to cross – can you spot that motorbike approaching?

Or perhaps you’re a a forklift truck driver in a busy warehouse passing by aisles and with pallet movers and pedestrian pickers all around you.

What next?

Use the video above in your training sessions when you have fork lift truck refreshers or new driver training, hold a toolbox talks for those who drive as part of their job (road users or otherwise) or ask us to complete a toolbox talk on your behalf to raise awareness.

How to combat motion induced blindness

You may still be wondering, why the jet fighter image at the top of the page? Fighter pilots are taught a technique to overcome this weakness in the way we process our view of the world around us and its very simple but very effective – you keep you head moving.  Don’t believe me?  Keep moving your head whilst re-watching the video above and you’ll see the difference – make sure that’s a key part of your training session.

As always, we hope you’ve found the information above interesting and feel you can use it to make a positive change in how you actively manage risk in your workplace.

About: Roger Hart  is Managing Director of Outsource Safety Ltd, a consultancy specialising in ISO9001, ISO14001 and OHSAS18001 Management Systems.  The company employs 10 staff and works for hundreds of retained clients across the UK in all sectors from Defence and Aerospace to Education and Museums with a specialism in the contracting, construction and renewables sectors, www.outsource-safety.co.uk

Contact us on 01453 800 100 if you need expert help with health and safety for a fixed cost or use our contact us page.

Posted by Roger Hart

Is there a case for intuition in safety?

Sintuition safetyometimes you just feel that something isn’t right, you can’t explain exactly why but you have that feeling, your subconscious is telling you to look a little more closely or probe a bit deeper.  We think there is a case for intuition in safety and here’s why.

I read an interesting article recently by Dr Travis Bradberry.  It discusses the role the subconscious has in guiding our actions and asks us to use these feelings more to guide us in our decision-making, it contains an interesting quote;

“Intuition will tell the thinking mind where to look next.” – Jonas Salk

In a study by the Salk Institute participants were asked to play a card game by pulling cards from two different decks, unknown to them the decks were rigged.  Its took around 50 cards for these participants to realise something was unequal and about 80 cards to realise what the actual difference was.

However, after just 10 cards most players starting to sweat slightly on their palms before pulling a card from the ‘losing’ deck, at about the same time they started subconsciously favouring the ‘winning’ deck.

The above study serves to demonstrate the power of intuition, something which comes from the primitive brain and which served us well in days where danger was all around us, and something which we should, perhaps, be happier to rely on more often in our modern lives.

Is there a case for intuition in safety?

If you remain unconvinced why not try a little game, stare intently at the back of someone’s head in the office or walking down a corridor. Perhaps you’re sat across a table or hall from someone you know at lunch.  The wait and see how long it takes them to raise their head and search for the person looking at them, it might not work every time but I think you’ll be surprised at how often it does (and if you do know them don’t forget to at least nod a hello!).

So next time you’re completing a safety tour, audit or inspection don’t be afraid to slow down and listen to your gut feeling, it might lead you in the right direction.

About: Roger Hart  is Managing Director of Outsource Safety Ltd, a consultancy specialising in ISO9001, ISO14001 and ISO45001 Management Systems.  The company employs 10 staff and works for hundreds of retained clients across the UK in all sectors from Defence and Aerospace to Education, Additve Manufacture and Museums with a specialism in the contracting, construction and renewables sectors, www.outsource-safety.co.uk

Contact us on 01453 800 100 if you need expert help with health and safety for a fixed cost or use our contact us page.

Posted by Roger Hart

Occupational Health: Styrene Vapour Prosecution, Templetown Canopies Ltd

We’ve carried out many monitoring programmes which have involved exposure to styrene vapour over the past 20 or so years.  The substance is in common use and because of this businesses and their staff can sometimes become too familiar with the substance and fail to take adequate precautions.

We also have heard staff assuring us that they don’t need to use protective equipment as they have developed a tolerance or even an immunity to styrene’s effects – wouldn’t it be good if that could ever be the case…

In the case below styrene exposure simply wasn’t guarded against and although HSE Inspectors know that small businesses have pressures on them they quite rightly won’t allow this as an excuse to endanger the health of their employees.

If you need occupation health advice, air monitoring for styrene or any other safety support please speak to your retained advisor or contact us on 01453 800100 to get some sound advice.

Solar panel installer falls through fragile asbestos roof, company fined more than £20,000

Templetown Canopies Limited from Tyneside has been prosecuted over the lack of controls regarding the use of the hazardous substance styrene during the production of fibre glass door and window canopies.

Styrene exposure causes irritation to the nose, throat and lungs and neurological effect including difficulty in concentrating, drowsiness, headaches and nausea.

HSE inspected the company premises in May 2013 issued an Improvement Notice. However, the company did not take action to comply with the Notice until they moved premises in March 2015 failing to adequately control exposure of their employees to styrene.

An extraction system should also have been in place to remove the heavier than air vapours and RPE provided with the correct filters (FFP3) to protect operators.

Employees exposed to styrene vapour for almost 2 years

Templetown Canopies Limited, of Shaftsbury Avenue, South Shields, Tyne and Wear, pleaded guilty to breaching Regulation 7(1) of the Control of Substances Hazardous to Health Regulations 2002 (COSHH) and was fined £8,500 and ordered to pay costs of £4,500.

Speaking after the hearing HSE Inspector Fiona McGarry said:

“Workers’ health was put at risk from exposure to styrene for a period of 22 months, even after the company had been made aware of the actions it needed to take.

Whilst HSE is sympathetic to the pressures faced by small businesses, this is simply not acceptable. Employers need to take action to ensure they are providing adequate control to protect the health of their employees.”

Posted by Roger Hart

Brexit and its effects on safety

The news is full of Brexit and the likelihood is that your sick of hearing about it!

In that case sorry, but I couldn’t resist responding to a few clients who have raised questions on how it might affect safety laws and regulation over the coming months and years.

In truth I think most people are agreed that its impact will be minimal, the UK has always been a leader in global safety and our progress with HS(G)65 and BS8800 leading into OHSAS18001 has cemented this.  However, there are a few areas which we might see some movement in as we move into a more independent regulatory stance…

Oh, and Brexit has already been used in a legal defence!  More on that below.

Brexit and Safety Legislation

As we said we do feel that there are some areas which may be affected by Brexit and these are the three key areas where we feel a change may occur;

  1. CDM 2015 (application to domestic projects)
  2. Working Time Directive (extension of opt outs)
  3. REACH regulations

I think the most likely and the most impactful of these three will be the CDM Regulations 2015.  The truth is that application of these regulations to the domestic sector was largely forced upon us by the EU, we’ve never applied HASAWA to domestic situations and were reluctant to do so at the time of the first mobile sites Directive in 1994.

Our subsequent failure to incorporate the domestic element of the European Directive into UK CDM Legislation is telling and is a good example of the UK not ‘gold plating’ EU Directives.  It also aligns with the governments red tape push and is an area where smaller builders and tradesmen could return to a position where they have less H&S legislative burden (as some might put it).

Will this actually happen?  Its very hard to say as so much remains unanswered at this stage but as we approach an election in 2020 its not unlikely – so watch this space.

Brexit used as defence in HSE Prosecution

Hard to believe but Brexit has already made its first appearance as part of the defence in a prosecution by HSE with Stone Superstore Ltd pleading that the fine sought by the prosecution of £250,000 for the death of one of their employees who will killed in an accident involving an overturned fork lift truck in 2010.

Claiming that the company would be struggling financially post Brexit the judge agreed to reduce the fine imposing a £40,000 instead.

If you’ve got questions or need support on safety in the industrial, contracting or construction sectors please contact us for sensible and proportionate advice on 01453 800100

Posted by Roger Hart

Hand arm vibration – are you doing enough?

vibration white fingerHaving read of a recent case where a company was fined £200,000 plus £27,724 costs for a HAVS incident has made us revisit the vibration issue here in the office.

Each of us already know that the emphasis from HSE and our insurers is now firmly on health as well as safety.  We reported nearly two years ago that occupational deafness has become the new whiplash with claims rocketing and payouts of well over £10,000.

Vibration monitoring and assessment

We liken HAVS to COSHH and DSEAR as one of those areas which many of us know that we should tackle head on but we often find a number of other more pressing things we need to do instead – if this is you read on or make contact with your retained consultant to have a 5 minutes chat and find out more.

The truth is that many of us have made a good attempt as assessing our vibration risks and in many cases have felt that it wasn’t quite s bad as we had feared once we had got started.  However, as its something most of us don’t tackle every day that familiarity soon wears off and we find ourselves back as square one making he same old excuses.  Its also worth remembering that this dates back to the 1990’s and so we have very little in the way of excuses when it comes to defending cases or demonstrating our own safety management qualities to the Board.

Although the risks are certainly real the damage takes a long time to manifest, what we have to remind ourselves of is that this, like occupational deafness, isn’t going to reverse itself and the consequences for the person can be life changing.

You have in essence two choices; complete your own assessments or call in ourselves as external experts to complete this for you.  We can often work from manufacturers data and so costs are competitive and even if you do have specific processes which require vibration to work we can always monitor these individually and arrive at not just an answer in terms of exposure but also good advice on how you can control and reduce exposure.

So, don’t stick your head in the sand and hope this will go away or kid yourself that you’ll get around to it soon – if you need help contact us and if you’re too busy to be able to complete internally just ask your consultant, we’ll be glad to help out.

Posted by Roger Hart

Supervision: How much is enough?

fork lift truckOne of the key things people learn on their first safety courses are key phrases used in health and safety.  We, like all professions, are awash with different phrases and acronyms and one of those is ITIS (as in healthandsafetyitis – a condition which can affect us all as some point on another).

However, the phrases behind this is important; Information, Training, Instruction, Supervision.  We are told in the classroom that no matter what, we never loose that responsibility to keep pushing the safety and health messages out to our staff.  But, the law often sees things in a different and generally quite stark light where things are either OK or not, adequate or simply inadequate.

The case below can therefore be helpful to shed a little more of this light on what a judge might think is appropriate, our only caveat is that this is one case and represents a specific set of circumstances.

A case has recently been heard by the Court of Appeal involving Dean Quantrell and TWA Logistics Ltd.  Quantrell was operating a gas powered lift truck to unload vehicles but somehow managed to end up underneath the truck and sustained leg injuries, exactly how this happened is unclear.

Quantrell asserted that he was travelling at low speed when his left foot slipped from the pedal causing him to overbalance and fall.  However, the judge at the first hearing in Liverpool was seemingly unconvinced by Quantrells version of events and noted that he had been inconsistent in his story during questioning. In addition, a reconstruction showed the events described to be all but impossible when moving at slow speeds.

The judge concluded that it was more likely that the accident occurred due to a sharp turn at high speed which caused it to tip and the case was dismissed.

The case was taken to the Court of Appeal where Quantrell argued that the accident had happened at low speed and confirmed story he had recounted was broadly correct. He alleged that there were several areas in which TWA Logistics had failed including inadequate training as it had not included specific instruction in driving gas-powered FLTs or familiarisation training at the workplace as required by the Approved Code of Practice (ACoP) for lift trucks. He also felt that insufficient weight had been placed on the lack of enforcement over wearing a seat belt.

The court of appeal disagreed with both arguments and then dismissed Quantrells claim. It found that although the training was not fully compliant with HSE ACoP it had covered the “basic” element just not the required “specific” and “familiarisation” parts. HThe Court felt that there was no link between the accident and any inadequacy of training. The question of seat belt usage was also found to have been given sufficient consideration by the business and although enforcement was not rigorous, it had been reasonable.  Evidence being the business supplying buzzers to alert drivers when the seat belt was not used and notices being displayed to remind drivers to use seat belts.

So an interesting conclusion and one which will serve to give some assurance to safety managers and directors alike.  Our advice?  Make sure you keep records of any reminders, toolbox talks or disciplinary action take relating to safety, it great evidence when you need it.

Posted by Roger Hart

CSCS Cards; applications, advice and guidance

We have yet to meet a client who doesn’t let out an involuntary sigh CSCS Cardswhen we mention the above.  To be truthful we do have a slight sinking feeling ourselves and often look around the office for the best person to pass the enquiry to!

There is a lot of advice on how to proceed but an awful lot of information is now outdated or wasn’t the best route  in the first place.

First the bad news, the process hasn’t suddenly simplified.  The better news, the process has been better defined and there are some short cuts you can make towards getting the right answer.

Step 1 – Get a test

You need to be able to prove competence and that means sitting through and passing the Health, Safety & Environment Test and it must must be passed within the past 2 years.

However, don’t assume this is your only step – not any more. You’ll also need to show evidence of a relevant professional qualification or membership.  In fact, even a labourer needs a one day Site Safety Plus or an IOSH Working Safely course under their belt.

Step 2 – Use the Card Route Finder

We’d suggest visiting http://www.cscs.uk.com and heading to the “Use our card finder” button, then click “Search by occupation” .

You’ll need to enter what you do, or you could  just view the full list of occupations using the links at the bottom of the web page.  once you’ve done that you’ll see a list of card colours and test types and also some guidance on the evidence which you’ll need in terms of qualifications.

But, be careful

Please be aware that a search on the web may lead you to a number of websites which look to profit off the back of this process. Make sure you visit http://www.cscs.uk.com or you could end up paying more than you need to; a test should cost £19.50 and a card should cost £30.00 if you’re paying more than that you’re most likely on the wrong site.

One final tip is to download the test app from CITB, it only costs £5.99 and includes the answers to mock tests which can be very helpful on those odd questions which seem to have multiple answers.  Check here for more details; http://www.citb.co.uk/cards-testing/health-safety-environment-test/hse-test-mobile-apps/

Posted by Roger Hart